Introduction: This Refund Policy (“Policy”) applies to all refund requests made to CollegeBol.com for the services provided through its platform (the “Platform”). Please read this Policy carefully before using our services. By using our services, you are acknowledging that you have read, understood, and agreed to this Policy.
Refund Eligibility: Refund requests may be considered under the following circumstances:
Service Disruption: If you have subscribed to a paid service on the Platform and experience a substantial disruption or unavailability of that service due to technical issues on the Platform’s end, you may be eligible for a refund.
Service Not Delivered: If CollegeBol.com fails to provide a paid service to you within the specified time frame or as per the service agreement, you may be eligible for a refund.
Cancellation of Paid Service: If you cancel a paid service within the stipulated cancellation period and meet the cancellation criteria defined in the service agreement, you may be eligible for a refund.
Refund Procedure: To request a refund, you must follow these steps:
Contact Support: Submit your refund request by contacting CollegeBol.com’s customer support team through the contact details provided on the Platform. You must provide detailed information about the issue and the reasons for requesting a refund.
Review Process: Once your refund request is received, CollegeBol.com will review the request to determine its eligibility based on the circumstances mentioned in Section 2 of this Policy.
Notification: CollegeBol.com will notify you of the refund decision within a reasonable time frame. If the request is approved, you will be informed of the refund amount and the method by which it will be processed.
Refund Processing: If your refund request is approved, CollegeBol.com will process the refund as follows:
Refund Amount: The refund amount will be determined based on the specific circumstances of your request and will not exceed the total amount you paid for the service.
Refund Method: The refund will be issued using the same payment method that you used for the original purchase unless otherwise agreed upon.
Refund Timing: CollegeBol.com will make reasonable efforts to process the refund promptly. The timing of when you receive the refunded amount may vary depending on your payment method and financial institution.
Non-Refundable Items: Please note that the following items and situations are generally non-refundable:
Downloadable or Consumable Products: Any digital products, services, or subscriptions that you have already downloaded or consumed are typically non-refundable.
Partially Used Services: If you have used a paid service partially, you may not be eligible for a refund for the portion that has already been used.
Once payment is made for any plan, package, subscription, or service, it is not refundable under any circumstances.
Non-Refundable Terms for Placement Granted Plan
The Placement Guaranteed Plan (15,000 Rs) will not be refunded under the following circumstances:
- If the candidate performs poorly in an interview.
- If the candidate secures a job through alternative channels and wishes to discontinue the plan.
- If the user utilizes any digital products or services specified in the Plan.
- If the user misses any scheduled interview.
- If the user decides not to accept a job offer from a company after selection.
- If the selected company fails to provide an offer letter after the candidate’s selection.
- Refunds will only be permitted in cases where Collegebol does not fulfill the services or benefits specified in the Plan, either partially or in full
Dispute Resolution: If you disagree with the outcome of your refund request or have concerns about the process, you may contact CollegeBol.com’s customer support team to seek further clarification and resolution. We are committed to addressing your concerns in a fair and reasonable manner.
Policy Changes: CollegeBol.com reserves the right to modify or update this Refund Policy at any time. Any changes to this Policy will be posted on the Platform, and the revised Policy will be effective immediately upon posting. It is your responsibility to review this Policy periodically to stay informed of any changes.
Contact Us: If you have any questions or need further assistance regarding our Refund Policy, please contact us at:
607, 6th Floor, Aditya Building, Near Mithakhali Six Road, Ahmedabad – 380006
Effective Date: 01/10/2023
Last Updated: 01/10/2023